Privacy Policy

Effective Date: January 1, 2026

Bond Fluidaire ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit bondfluidaire.com, place an order, subscribe to communications, or contact us by email. This policy is intended for customers and visitors in the United States.

1. Information We Collect

We may collect information you provide directly, including:

• Contact details such as name and email address
• Order and shipping details needed to fulfill purchases
• Messages you send through contact, subscribe, or support forms
• Account or preference information if you create a profile or join our newsletter

We may also collect technical information automatically, such as browser type, device information, pages viewed, referring URLs, and approximate location derived from IP address. Cookies and similar technologies may be used to remember preferences, maintain cart state, and understand site performance.

2. How We Use Information

We use personal information to:

• Process and fulfill orders, returns, and warranty requests
• Respond to inquiries and provide customer support
• Send transactional emails (order confirmations, shipping updates)
• Send marketing communications when you subscribe (you may unsubscribe anytime)
• Improve our website, products, and services
• Detect fraud, secure our systems, and comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business - for example payment processors, shipping carriers, email delivery platforms, analytics providers, and IT security vendors - under contractual obligations to protect your data. We may also disclose information if required by law, legal process, or to protect the rights, safety, and property of Bond Fluidaire, our customers, or the public.

4. Cookies and Local Storage

Our site may use cookies, local storage, and similar technologies to keep your shopping cart, remember preferences, and measure engagement. You can control cookies through your browser settings. Disabling cookies may affect cart and checkout functionality.

5. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including order history, warranty support, legal compliance, and dispute resolution. Marketing lists are retained until you unsubscribe or request deletion.

6. Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is 100% secure; please use strong unique passwords and contact us immediately if you suspect unauthorized account activity.

7. Your Choices and Rights

Depending on your state of residence, you may have rights to access, correct, delete, or obtain a copy of certain personal information, or to opt out of certain processing. To exercise privacy requests, email info@bondfluidaire.com. You may unsubscribe from marketing emails using the unsubscribe link in those messages or our Unsubscribe page.

8. Children's Privacy

Our services are directed to adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us and we will take appropriate steps to delete it.

9. Third-Party Links

Our website may link to third-party sites or social platforms. We are not responsible for the privacy practices of those sites. Review their policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above will be revised when changes are posted. Continued use of the site after updates constitutes acceptance of the revised policy.

11. Contact Us

For privacy questions or requests, contact Bond Fluidaire at info@bondfluidaire.com.